About SONG TEAM
OUR MISSION - COMMITTED TO BEING THE BEST
We set and pursue the highest business, professional and ethical standards. We strive to exceed our clients’ expectations. We maintain superior professional expertise and constantly work at understanding our clients’ challenges from the broadest possible perspective. We do that through what we know best – the application of technology shift and management to our clients’ opportunities and needs. And we strive to do it with the utmost integrity, guided by our duty to our clients and ourselves. That is our mission.
OUR VISION - PARTNERS IN CLIENTS' SUCCESS
Success to us means that our clients put us at the top of their list of realtors they want to work with. Yes, we want to be fairly compensated for the work we do, and for the years we’ve invested in learning and honing our disciplines. But we also recognize that financial success only occurs when we add significant value to our clients’ businesses in buying, selling and investing in real estate. So our vision of success – our standard, is that the clients we serve will respect us, enjoy working with us and view us as partners in their success.
CLIENTS' SATISFACTION AS PARAMOUNT
We are a client-centred team and see ourselves as members of our clients’ teams, dedicated to ensuring that their needs and aspirations are fulfilled and that their problems are solved innovatively, proactively and expeditiously. Extending to our team members, we do request our entire team to put our clients' satisfaction as paramount. We regularly conduct customer questionnaires upon completion of every transaction and both clients' feedback and sales performance of each team member will be reviewed annually.
STATE OF THE ART TECHNOLOGY ADVANTAGES
We consistently invest in updating our tools and techniques to stay at the top edge in the industry and we strongly believe in our philosophy that by taking advantage of the technology shift, we will be able to change the market and the services realtors can offer to the public.